Complimentary Shipping on All Orders Over $250 | Proudly Canadian Women-Owned
| Closed In-Store Monday August 3rd for the Holiday |
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Currently, Brabary ships within Canada only. Orders are shipped via Canada Post. Please allow 2–4 business days for your order to be processed and mailed, depending on stock availability. Orders are not processed on weekends or statutory holidays.
Delivery estimates are determined by Canada Post and may change without notice.
Brabary offers flat-rate shipping across Canada:
Complimentary shipping is available on orders over $250 (before taxes).
All shipping charges for initial purchases are non-refundable, except in cases where Brabary has made an error in order processing or shipping. Brabary is not responsible for any duties, taxes, or additional fees that may apply.
Haven't received an email with your order confirmation or tracking number? It may be hiding in your junk/spam folder. If you still don't see anything, please send us an email, and we would be happy to look into it for you.
Purchases made in-store are eligible for exchange or store credit only. We will exchange or provide a store credit for eligible products within 10 days of the original purchase date.
Please note, Brabary does not offer refunds - exchange or store credit only.
In order to be eligible for exchange, garments must be in original condition, unwashed, unworn, with all tags attached, and a copy of the original receipt or gift receipt. Due to the hygienic laws of Canada and the nature of intimate garments, we are unable to accept returns of strapless bras, panties, hosiery, bodysuits, swimwear, adhesive products, etc.
Gift Cards / Certificates are final sale. Gift cards are non-refundable, not redeemable for cash, and must be treated as cash. Lost or stolen cards will not be replaced. Gift cards must be presented at time of redemption.
ALL SALE MERCHANDISE IS FINAL SALE and no returns will be accepted.
We hope you enjoy shopping online with Brabary. Please contact us via email anytime, if you have questions.
If you are not completely satisfied with your purchase, please contact Brabary Customer Service within 14 days of receiving your order. We will gladly assist you with an exchange or store credit. Please note that Brabary does not offer refunds.
Eligible items may be exchanged in-store or returned by mail within 14 days of the delivery date. For your convenience, Brabary will provide a prepaid Canada Post return shipping label. The cost of return shipping is the responsibility of the customer and will be deducted from the value of the exchange or store credit issued.
To be eligible for exchange or store credit, garments must be returned in their original condition: unworn, unwashed, with all tags attached, and a copy of the original receipt. Due to the hygienic laws of Canada and the nature of intimate garments, we are unable to accept returns of strapless bras, panties, hosiery, bodysuits, swimwear, adhesive products, etc.
Gift Cards / Certificates are final sale. Gift cards are non-refundable, not redeemable for cash, and must be treated as cash. Lost or stolen cards will not be replaced. Gift cards must be presented at time of redemption.
ALL SALE MERCHANDISE IS FINAL SALE and no returns will be accepted. Please note that shipping charges are not refundable.
